Question 1

Fees

Accepted Answer

At OTPaeds, we are a family-centred occupational therapy practice dedicated to supporting children and their families. Our services are designed to be accessible, collaborative, and tailored to your child’s unique needs. Our fees reflect the professional expertise and personalised care we provide, and we are committed to transparency. If you would like further details about our fees or payment options, we are always happy to share this information.

Standard session - $194
Extended Consultation (>60 mins) - pro rata basis of hourly rate 
Initial Assessment - $582
Review Assessment - $388
Travel - $48.50
NDIS Report/hr - $194
AHA (level 1 - with therapist) - $56.16 + $21.70 travel 
AHA (level 2) - $86.79 + $14.04 travel

Question 2

Late Notice/Cancellation

Accepted Answer

At OTPaeds, we aim to ensure availability and consistency of services for all families. To help us manage appointments effectively, we have a cancellation policy in place.
Full Fee - will apply for non-attendance or cancellations made within 24 business hours of your scheduled session.
Half Fee - will apply for cancellations made within 48 business hours of your session.
We value your understanding and cooperation, as this policy allows us to offer timely support to all families on our caseload.

Question 3

Sickness/Symptoms

Accepted Answer

To ensure a safe and healthy environment, we use a thumbs up / thumbs down system to guide families on attending in person:

👍 Thumbs Up:
Mild, non-contagious symptoms, such as occasional sniffles, a light cough or a clear runny nose.

👎 Thumbs Down:
Symptoms that may suggest a contagious illness including:
Fever or chills
Persistent cough or throat irritation
Upset stomach, vomiting, or diarrhea
Red or watery eyes (conjunctivitis)
Runny or congested nose
General body aches or fatigue

Please Note - If coming to the clinic isn’t possible, we provide alternative options, including telehealth.

Question 4

Non Face-To-Face Support

Accepted Answer

At OTPaeds, we are committed to supporting your child and your family in all aspects of their therapy. This may include communicating with other therapists within your child’s team, attending meetings or case conferences, contacting teachers via email or phone, creating resources for home, school, or preschool, and preparing progress notes. These services help ensure a coordinated and comprehensive approach to your child’s care.

Please note that non-face-to-face services may incur a charge, calculated based on a 15-minute timeframe ($48.50 per 15 minutes).

Fees

Late Notice/Cancellation

Sickness/Symptoms

Non Face-To-Face Support

Fees and Policies